First-Time Clients

We can’t wait to meet you and your pet; we do anything we can to ensure you and your pet are

COMFORTABLE.

Since pets age at a much quicker rate than humans, these visits will become increasingly important in the early detection of any changes in their health. 

At Berthoud, we want to help give your pet the happiest and longest life.

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time. 

 

A NOSE-TO-TAIL INSPECTION

The physical exam is a very important aspect of your pet’s wellness. During this exam, the doctor evaluates the entire pet, which includes:

  • An eye exam using an ophthalmoscope
  • An ear exam using an otoscope
  • A heart exam using a stethoscope
  • Other points evaluated include teeth, skin, coat, vital signs, body condition, and joints. Doctors also use their hands to palpate the abdominal contents. On average, veterinary physical exams discover three additional health concerns than what is known by the pet owner.

For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet by placing on a leash or in pet carriers before entering the waiting room

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, cash and personal checks.  We also accept Care Credit, a charge account with rates as low as 0% and provide longer payment options.

For your convenience, drop-off appointments are available. A ‘drop off’ means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually we will ask you to drop off sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, she will give you a call to go over the diagnosis and to give you discharge instructions. 

Feel free to ask us any questions. And of course, we take it upon ourselves to keep you in the know.

Get the best care for your best friend.

Walk-in or request an appointment online